Privacy Policy

This policy and the policies on the tabs below explain how HalliSoftUK may collect, use, process, disclose and safeguard any information we obtain during the use of our website, apps or portals.
Please read it carefully.
It is also is intended to let you know about your rights and choices with respect to your Personal Information, and how you can get in contact if you have any questions or concerns.
If at any time you have questions about our practices or any of your rights described below or in any of the 'tabs', you may reach by email at [email protected]
(This inbox is actively monitored and managed so that I can deliver an experience that you can confidently trust.)

Cookies.
We use cookies on of ALL parts of all domains owned and operated by HalliSoftUK including websites, apps and portals for analysis and user experience purposes.
(find out more on the 'Cookies tab')

Security.
HalliSoftUK is committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including the use of SSL as standard on all connections to our services.
(find out more on the 'Your GDPR tab')

GDPR.
I am a UK (sole Trader) operating globally and comply with GDPR regulations.
(find out more on the 'GDPR tab')

Advertising.
HalliSoftUK and any advertising partners may use your Personal Information, including your location and your activities across all parts of the websites, apps and portals to facilitate the delivery of products, services and advertisements.

Internal Communication.
HalliSoftUK use Oracle Cloud, Google Cloud, Dropbox and Zoho alongside several bespoke internal applications for internal communication relating to sales and support of all services.
To fulfil their duties, any staff I employ may use these services to share basic contact details with colleagues, such as your name, account number or details and email address.
In all cases, I will treat your data with care and abide by the data protection policies.

Third Party Services. HalliSoftUK use several third-party services and apps on the HalliSoftUK websites apps and portals, these are used to improve your user experience and provide some core services.
(find out more including who provides these services on the ‘Cookies Tab’)

Do Not Track.
Some web browsers incorporate a “Do Not Track” feature.
Because there is not yet an accepted standard for how to respond to Do Not Track signals, some parts of the HalliSoftUK websites, apps and portals do not currently respond to such signals.

Downloads & Files.
Any downloadable documents, files or media made available on this website, app or portal are provided to users at their own risk.
While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications.
HalliSoftUK accept NO responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using appropriate and up-to-date anti-virus software or similar applications.

Links to other Websites.
HalliSoftUK websites, apps and portals may contain links to other websites of interest.
However, once you have used these links to leave our site, you should note that I do not have any control over that other website.
Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.

Email, SMS & WhatsApp Marketing Messages.
I operate an email, SMS and WhatsApp marketing list program, used to inform subscribers about products, services and/or news I supply/publish.
Users can subscribe through an online automated process where they have given their explicit permission.
Subscribers personal details are collected, processed, managed and stored in accordance with the regulations.
Subscribers can unsubscribe at any time through an automated online service, or if not available, using the unsubscribe link in the footer of any sent marketing messages.
Email marketing WhatsApp & SMS messages may contain tracking beacons/tracked clickable links or similar server technologies to track subscriber activity within email marketing messages.
Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics, IP address, and already stored subscriber data.

Cookies

What is a cookie?

A cookie is a small file which asks permission to be placed on your device’s storage. Once you agree, the file is added, and the cookie helps us analyse web traffic or lets you know when you visit a site or webpage.
you can find out more about cookies and how they work at: https://cookiesandyou.com
Cookies allow web applications to respond to you as an individual.
HalliSoftUK websites, apps or portals can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Using web traffic log cookies to identify which pages are being used. This helps HalliSoftUK to analyse data about web page traffic and improve the websites, apps or portals to tailor it to the user’s needs.
This information is used for statistical analysis purposes. This Data is never sold!.

You have the option to change your preferences when you visit the website, portal or use the app.
Information collected automatically when you are browsing and using any of the HalliSoftUK websites, portals or apps.
The system will automatically collect information from your browser or device when you visit our websites or use the portals or apps.
This information includes your IP address, your browser type and language, access times, the operating system and type of device you are using and the website you came from, the content of any undeleted cookies that your browser previously accepted from HalliSoftUK and the referring website address.
I use Cloudflare Analytics and other Webmaster Tools.

When you visit any HalliSoftUK website portal or app, your computer or device is assigned one or more cookies, to facilitate access to the website, app or portal and to personalize your online experience.
Through the use of a cookie, it also may automatically collect information about your online activity on any of our websites, apps or portals such as the web pages you visit, the links you click, and the searches you conduct on our site.

Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies.

If you choose to decline cookies, you may not be able use some or all of the interactive or personalised features offered on our websites, portals and apps, you will Not be able to login to our portal without accepting cookies, as none of the features will work.

Other Technologies.

The HalliSoftUK systems use standard Internet technology, such as web beacons and other similar technologies, to track your use of the websites, apps and portals.
Marketing may include web beacons in promotional e-mail messages, SMS and WhatsApp messages or newsletters to determine whether messages have been delivered opened and acted upon.
The information obtained in this manner enables HalliSoftUK to customize the services offered to website visitors to deliver opted in targeted marketing and to measure the overall effectiveness of any online advertising, content, programming or other activities.
You may unsubscribe from any marketing by visiting: https://hallisoft.uk/unsubscribe

This Cookie policy does not cover other third party websites that I may link to from any of the HalliSoftUK websites and portals and only covers the domains, subdomains, apps and portals of HalliSoftUK

These cookies may be set through the website, portal or apps by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

GDPR

How HalliSoftUK is GDPR compliant. HalliSoftUK have followed guidance ensuring I operate and handle data in a secure manner.
HalliSoftUK has completed a full audit and documented all of our information assets and how data flows between them.
Identified and assessed and addressed any risks to data interchange.
Restricted staff access to all data and systems to a strictly 'Only when required basis' Only collect and request the minimum amount of data & personal information required for each service.
Completed internal data beach processes in accordance to the guidance provided by ICO to ensure that I handle any suspected or proven information breach to the data we process and control.
This includes reporting to the Information Commissioner’s Office, and the customers impacted.
Published a NEW privacy statement, cookie policy and data management tools and information.
Update procedures and documentation according to the Information Commissioner’s Office guidelines.
Provided means for Subject Access Requests along with automation on our websites, apps and portals where possible.
Ensured physical security of all hard copy and back-up data.
I will continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and will adjust our practices accordingly where and when needed.

Your Data

What Information HalliSoftUK collect.
When you use the HalliSoftUK website, app or portals we collect statistical data including information about your visit (how you got to our website) your IP address, location, and your device or browser information.
HalliSoftUK website, app and portal use cookies (See the cookies tab for more information).
If you use any of the other websites, apps or services provided by HalliSoftUK, we may receive information about you or your device in relation to that use, including your IP address, information about your visits how you use the services provided. HalliSoftUK may collect the following information when submitting an enquiry or by registering on one of the portals, apps or websites as a customer:
Full name, age, date of birth, sex and job title, contact information including mobile telephone number and email address, demographic information such as address, PR3 0RB, country personal preferences and interests, Other information relevant to customer surveys, service provision and/or offers.

Why HalliSoftUK need your personal information.
HalliSoftUK requires this information to understand your needs and provide you with a better personal service, and in particular for the following reasons:
To provide a bespoke experience on our portals, apps and websites.

Internal record keeping.
HalliSoftUK may use the information to improve our products and services and with your permission, periodically send promotional emails, notifications or other types of electronic messages such as SMS or WhatsApp about new products, services and special offers or other information which I think you may find beneficial using the email address or telephone number which you have provided.
From time to time, HalliSoftUK may also use your information to contact you for market research purposes. I may contact you by email, phone, WhatsApp or mail. HalliSoftUK may use the information to customise the website according to your interest.

How HalliSoftUK store your personal information.
I have taken all reasonable steps to have in place appropriate security measures to protect your information, put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online, such as:
When you make a purchase, register, contact me, or become a client any information you provide is transmitted to us using SSL to secure system. Passwords for the portals and services hosted on the HalliSoftUK hosting platform are NOT stored in plain text and are double encrypted.
The information you provide will always be the minimum amount we need to fulfil your request, provide registration and/or the services you require.
This information is stored on a secure database server that is provided and managed by HalliSoftUK and does not have any websites or other services running and is updated regular with security updates and monitored 24x7.

How long HalliSoftUK store your personal information.
HalliSoftUK follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
Personal data is only retained for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes.
These might include retention periods:
mandated by law, contract or similar obligations applicable to our business operations.
for preserving, resolving, defending or enforcing our legal/contractual rights or if needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at [email protected]

Requesting a copy of your personal information.
If you wish to obtain a copy of your personal information that we have stored, you can do this by either logging into the portal you have registered with or by using the request information form on the next tab. (Request My Info)
Requesting deletion of your personal information.
If you wish to have us permanently delete all of your personal information that HalliSoftUK have stored you can do this by either logging into the portal you have registered with and deleting your account or by using the form on the next tab. (Request My Info), to send a request directly to us.

How HalliSoftUK plan to deal with any security issues.
STEP 1: CONTAINMENT AND RECOVERY. The purpose of this stage is to contain any breach, to limit the further damage as far as possible (This may include stopping or suspending any or all the apps, portals, websites or services) and to seek to recover any lost data.
STEP 2: RISK ASSESSMENT.
The aim of this stage is to identify and assess the ongoing risks that may be associated with the breach.
Conduct a full assessment of:
Potential adverse consequences for individuals, their likelihood, extent and seriousness.
STEP 3: NOTIFICATION.
Here, HalliSoftUK need to consider the necessary notification of organisations, regulators and data subjects. Notifications should have a clear purpose,
whether this is to enable individuals who may have been affected to take steps to protect themselves or to allow the appropriate regulatory bodies perform their functions.
STEP 4: EVALUATION AND RESPONSE.
Finally, HalliSoftUK need to evaluate the effectiveness of any of the above responses to the breach and learn and apply any lessons learnt.
Sharing your personal information.
HalliSoftUK do not share our client/user details or marketing lists with any other company.
HalliSoftUK may from time to time use third party email or messaging services.
HalliSoftUK will only use these third party providers if they are fully GDPR compliant and have in place the correct procedures for handling data in the correct manor.
HalliSoftUK do NOT sell or rent in any way, any of your personal data and information.

To help deliver services HalliSoftUK share information and data with various 3rd party apps.
The list of those apps are here below and link to the privacy policy of each provider:
Using Google Analytics among other systems to help us understand the way people use HalliSoftUK websites, apps and portals so I can make it better and communicate relevant information to users.

Here is a list of the third-party providers used on our websites, apps and portals.
Google Search Console & Analytics
Website usage and tracking. Google Privacy Policy
Bing Webmaster Tools
Website usage and tracking. Bing Privacy Policy
Zoho Chat
Live Chat on websites & portals. Zoho Privacy Policy
Facebook
Social media linking & Simple Login. Facebook Privacy Policy
Twitter
Social media linking & Simple Login. Twitter Privacy Policy
Google
Social media linking & Simple Login. Google Privacy Policy
Cloudflare
Content delivery network. Cloudflare Privacy Policy
Stripe
Payment Processing. Stripe Privacy Policy
PayPal
Payment Processing. PayPal Privacy Policy
CashApp
Payment Processing. CashApp Privacy Policy
Amazon
Advertising, Login & Payments. Amazon Privacy Policy

Who is responsible for the personal data stored?
HalliSoftUK is responsible for your data.
We hope that we will be able to resolve any questions or concerns you have.
However, you may at any time raise your concern with the UK Information Commissioner at: https://ico.org.uk
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Payment Information & Financial Details.
HalliSoftUK use a number of third-party organisations to process your online payments.
Which provider is used will depend on the part of the website, app or portal you are registered with and the method of payment you choose.
HalliSoftUK do NOT store any card or payment details on any of our systems.

All the payment providers we use are listed below:

PAYPAL
To process card and PayPal payments made on our websites and portals.
PayPal Privacy Policy

STRIPE
To process card and payments made on our websites and portals.
Stripe Privacy Policy

CASHAPP
To process card and CashApp payments made on our websites and portals.
CashApp Privacy Policy

IZETTLE
Card payments for customer present.
iZettle Privacy Policy

COINGATE
Crypto currency payment processing.
CoinGate Privacy Policy

AMAZON PAY
To process card and Amazon payments made on our websites and portals.
Amazon Privacy Policy

Information Request

Choose Request Type Request a copy of your information Request your information be deleted Request your information be updated

Full Name

eMail Address

Confirm eMail Address

Telephone Number

Please select your gender Male Female Other

Date of Birth

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  I consent that the information I provide above can be stored electronically and will only be used to fulfil my request.

NOTE: I will contact you to confirm your identity before providing, updating or removing any information we have stored.
This is the minimum amount of personal information we require to match your information to our systems to action your request.
This information will be temporally stored on a secure server and transmitted through SSL.
HalliSoftUK complies with the new GDPR regulations in the United Kingdom & EU.

This Digital Millennium Copyright Act policy

("Policy") applies to any Website, Webapp or Services owned and operated by HalliSoftUK ("Website" or "Service") and any of its related products and services (collectively, "Services") and outlines how this Website operator ("Operator", "we", "us" or "our") addresses copyright infringement notifications and how you ("you" or "your") may submit a copyright infringement complaint.
Protection of intellectual property is of utmost importance to us and we ask our users and their authorized agents to do the same. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA") of 1998, the text of which can be found at the U.S. Copyright Office website.

What to consider before submitting a copyright complaint
Please note that if you are unsure whether the material you are reporting is in fact infringing, you may wish to contact an attorney before filing a notification with us. The DMCA requires you to provide your personal information in the copyright infringement notification.
If you are concerned about the privacy of your personal information, you may wish to use an agent to report infringing material for you.

Notifications of infringement
If you are a copyright owner or an agent thereof, and you believe that any material available on any Website, Webapp or Services owned and operated by HalliSoftUK infringes your copyrights, then you may submit a written copyright infringement notification ("Notification") using the contact details below pursuant to the DMCA.
All such Notifications must comply with the DMCA requirements.
You may refer to a DMCA takedown notice generator or other similar services to avoid making mistake and ensure compliance of your Notification. Filing a DMCA complaint is the start of a pre-defined legal process.
Your complaint will be reviewed for accuracy, validity, and completeness.
If your complaint has satisfied these requirements, our response may include the removal or restriction of access to allegedly infringing material.
If we remove or restrict access to materials or terminate an account in response to a Notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access. Notwithstanding anything to the contrary contained in any portion of this Policy, the Operator reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications.
The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.

Changes and amendments
We reserve the right to modify this Policy or its terms relating to any Website, Webapp or Services owned and operated by HalliSoftUK at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page.

Reporting copyright infringement
If you would like to notify us of the infringing material or activity, you may do so via the contact form or send an email to [email protected]